Halkorb RH recherche pour le compte de son client, une multinationale dans transport de marchandise maritime , un (e) Chargé (e) des Comptes d’Escale.

Missions du poste:

• Act as a primary contact for customers needing release of documents
• Print and release documents (Negotiable bill of lading/Waybill/Receipt for shipment/Certificates/Delivery orders/Release orders/Arrival notices sent no later than 24 hours after vessel call).
• Print and release invoices
• Receive payments for non-credit customers.
• Check for short payments
• Be aware off and drive continues improvement opportunities.
• Handling & following up the IMO cargo by informing the customer before the vessel arrival and collect and file the “letter of engagement”
• Follow up on longstanding and contact customers in order to speed up the container’s restitution
• Handle the NMC process by collecting the NMC doc and releasing the documents toward payments.
• Supervise & coordinate outsourced tasks with GSC and ensure respect of KPIs and outsources SOPs
• Ensure quick customers handling at front office
• Ensure data quality as per ML standard and objectives.
  

Profil recherché:

• Bachelor’s degree in sales/marketing or equivalent related field experience is required
• Technical affinity is required
• Strong organizational, written, oral and professional skills required
• English, French and Arabic, fluent is required
• Ability to work within a team and external parties
• High drive and motivation
• Able to work under pressure
• Strong interpersonal and communication skills.